National Collections

No collection = No Commission

Small Business Debt Collection

Collection agency for small businesses and business to business debt.

Recovering business to business debt for over 30 years

In the fast-paced world of small business, managing finances effectively is crucial to maintaining stability and ensuring growth. One of the most significant challenges small businesses face is managing overdue payments and collecting debts. It's not just about ensuring cash flow but also about maintaining positive relationships with clients. By engaging a professional small business debt collection agency, you are ensuring your business remains on solid financial ground and preserving the relationships. In small business collections, while legal action is still an option, we put greater emphasis on negotiation and flexible payment arrangements. While we try to recover your money, the goal often includes maintaining a positive business relationship and finding mutually beneficial solutions to preserve future business opportunities.


We provide debt recovery services ranging from $100 to $100,000+. Our services include dispute resolution, assistance with slow payers, and bad debts/write-offs.

Small Businesses, why do you choose National Collections

Successful debt collection is more than just securing overdue payments; it's about maintaining positive relationships with clients and fostering a healthy financial environment for your small business.

High recovery rate

Custom-tailored packages

No recovery, no commission

Our Debt Collection process

a woman in a suit and white shirt is smiling with her arms crossed - debt collector for small business

Choose a package

We can custom-tailor a package to suit your small business needs.

Dedicated account manager

You will be assigned an Account Manager who will act on your instructions once the debt recovery process begins.

Our Letterhead is powerful itself

We send reminder letters and letters of demand on your behalf.

Legal Actions only when needed

Legal action is a last resort and only if your Account Manager has exhausted all areas of the collection process.

No Collection = No Commission

If we don't collect, you don’t pay us any commission.

a woman is opening a glass door in an office of debt collection agency for small business

Debt collection services for small businesses

After you have selected the package that meets your requirements, we will send you an Authority of Service document through email for your approval and signature. The documents required will depend on the package you have chosen.  If you have any questions about the process, our friendly staff will gladly assist you. Call us on (08) 9202 1000 for more information.


Your Account Manager will act on your instructions. If the debt recovery process is initiated, we will charge a commission only on collection.


At National Collections, legal action is a last resort. If your Account Manager has exhausted all areas of the collection process, we may offer legal action as the next step to recover the outstanding account. We will discuss the costs involved for GPC (summons). You may discuss the procedures involved and ongoing actions with our experienced legal department.

Debt Collection Low Commission Services

If you need help to collect outstanding debts, National Collections can help. With our low-commission services, we can quickly and cost-effectively collect the money you are owed. Using our debt collection services, you'll demonstrate to your debtors that you can efficiently handle accounts outside of your normal trading terms. This can help prevent accounts from remaining unpaid for an extended period of time. Give us a call on (08) 9202 1000 to learn more about how we can assist you with your debt collection needs.

a woman is sitting at a counter in a commercial kitchen (restaurant) calculating bills - small business debt collection

  • Q. What is the first step in the debt collection process for small businesses?

    A. Small businesses usually start the debt collection process by sending a formal reminder or demand letter to the debtor, outlining the amount owed and the terms of payment initially agreed upon.

  • Q. What should I include in a debt collection letter?

    A. A debt collection letter should clearly state the debtor's name, the amount owed, the original due date of the payment, invoice number (if any), any late fees incurred, and a deadline for settling the debt. It should also provide instructions for how the debtor can make the payment.

    If you have opted for one of our packages, you can use our templates and letterhead or reminder stickers. Please ensure to maintain professionalism and courtesy while reminding the recipient of their payment obligations and providing an opportunity for dialogue in case of any issues preventing payment.

  • Q. How long do I have to collect a debt?

    A. The statute of limitations for collecting a debt varies by location and the type of debt. It's crucial to know the applicable statute in your jurisdiction to understand how long you have to legally pursue collection.

  • Q. Are there ethical considerations in debt collection?

    A. Yes, maintaining professionalism and respecting the debtor's rights are crucial. Avoid harassment, use of abusive language, or any unfair practices.

  • Q. Do I contact the debtor once I hand the debt over for collection?

    A. After your account is assigned to your Account Manager for collection, please avoid contacting your debtor. However, in case your debtor makes a payment or contacts you directly, inform your Account Manager of the same. This will help in keeping your file updated and prevent possible misunderstandings.

FREE Debt

Assessment

Fill in the contact form

or call (08) 9202 1000

Call us today on (08) 9202 1000 to find out more about our small business debt collection service

No Collection = No Commission

TESTIMONIALS

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    I've had nothing but great service from Brian, Sharon & the Team at National Collections. They are very professional & thorough with our outstanding debtors & communication is always great. Our last debt was recovered within 2 hours of emailing an Immediate Action Form. Thank you National Collections for peace of mind knowing I can always depend on your help.


    - Chris S.

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    Would like to thank Brian & Sharon and the team for their efforts and assistance throughout 2020. It is always a pleasure to work with National Collections team. Everyone presents with such a professional manner and no request for assistance is ever too minor or too difficult. I can confidently say that without assistance from National Collections our annual figure for bad debts would be significantly higher. We look forward to receiving your continued advice and support in future years.


    - Alan M.

    Credit Controller

    Aria Dental

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    After 15 years of excellent service from National Collections it is my pleasure to congratulate Brian George and his staff on their consistent and ongoing high level of service.

    Brian has an assertive but positive character which results in a high level of debt recovery without the need to activate legal proceedings. We recommend National Collections to any future customers who may require their services.


    - AJ M.

    Managing Director

    Haulmore Trailer Sales 7 Rentals

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    COULD NOT BELIEVE IT!

    I referred a difficult account to National Collections to collect. Within 30 minutes of them taking over I received a remittance for the full payment even in this current climate you can still recover your money.

    Well impressed would highly recommend you give them a go.


    - Yvonne B.

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    Our business has been using National Collections for years. The peace of mind they give us with all the Stationary and protection we need to meet our legal requirements at a small cost is invaluable to us.

    Thanks to the whole team for your longstanding work.


    - Janine P.

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